JW Marriott Minneapolis Mall of America

Lovely facilities. Felt clean and comfortable. It was super easy to access all of the amenities and the Mall of America. Enjoyed the pool very much. Only thing that would make it even better is if there was a hot tub. Then the amenities would have been 10 out of 10 for me.

The view from our high floor room was nothing short of spectacular. Customer service was the best we've seen in years and pleasantly consistent - which is a rarity these days. I personally enjoyed the security features of the internal elevators requiring room key authentication to get to the desired floor beyond the public floors. More modern hotels today can learn from your example of what service should be. We will be back. (SAZ)

Quiet, clean, adjacent to the Mall of America. There is direct access from the 2nd floor to the Food Court area.

Very friendly staff, good food, very clean, Man behind the desk, Ben, was outstanding!!! He helped with limo sevice, etc. Room was comfortable, TV worked well, room temperature good. However, telephone, never hooked up so unable to communicate with front desk, order food etc., No newspapers, No maid service when I asked for it after I was asked if I wanted it.